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FAQ

Are there any shipping charges?
We offer free shipping to most major provinces.
However, provinces with more remote areas may incur a shipping charge.

How soon can I expect my delivery?
Standard orders process within one business day and deliver in 3-5 days across Canada.
For pre-orders, see our policy page.

How can I contact customer service?
Contact us via email atcs@therugsoutlet.caor by phone at 1(604) 559-5211
We are here to listen!